Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.
That’s why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.
Components of Infrastructure Management
- Maintain 24/7 watch over your entire IT environment
- Identify and analyze server, network and internet “events” for potential problems
- Remediate processes or services that fail
- Ensure security patches, service packs and anti-virus protocols are up to date
- Ensure that data backups are completed
The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase? Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. Shouldn’t your IT systems be an investment for business growth, rather than a drag on profitability?
Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect.
Like most of our clients, technology is probably not your core business. Trying to solve all of your tech challenges internally can become a significant distraction. More often than not these challenges end up costing way in excess of your initial expectations.
If you need help with a special project involving your technology, we’re eager to assist you. We are an expert, established IT consulting firm providing advisory and managerial services that will meet any of your technology objectives.
- CTO / vCIO Services
- Three Year Technology Roadmaps
- Move & Relocates
- IT Assessments
- Technology Regulatory / Compliance Planning
- Network Security Assessments
- Expense Audits